# Setting Up Email Forwarding

Source: https://support.kapsulehost.com/en-us/email-forwarding

Email forwarding lets you receive emails sent to your KapsuleHost address (for example, `hello@yourdomain.com`) directly in another inbox, such as Gmail or Outlook. Forwarded emails arrive in your external inbox automatically.

### When to Use Forwarding

Forwarding is useful when you:

- Want to receive business email in your personal inbox without managing a separate account
- Are setting up a role address (like `info@` or `support@`) that should land in an existing mailbox (see also [Email Aliases](https://support.kapsulehost.com/en-us/email-aliases))
- Need a simple, low-maintenance email solution

If you want a full-featured mailbox with storage, see [Setting Up Your Mailbox](https://support.kapsulehost.com/en-us/setting-up-your-mailbox) instead.

### Creating an Email Forwarder in KPanel

Email forwarders are managed on the **Email > Forwarders** page, not within an individual mailbox.

1. Log in to KPanel at [kpanel.kapsulehost.com](https://kpanel.kapsulehost.com)
2. Navigate to **Email** in the left sidebar
3. Click **Forwarders**
4. Click **Create forwarder**
5. Enter the source address (for example, `hello@yourdomain.com`)
6. Enter the destination address to forward to
7. Click **Save**

Forwarding takes effect immediately.

> **Tip:** To keep a copy of forwarded messages on KapsuleHost as well, configure the source address as a real mailbox and set up forwarding from it. Without a mailbox, forwarded messages are not stored on KapsuleHost's servers.

### Testing Your Forward

After setting up forwarding, send a test email to the source address from an unrelated account. It should arrive in the destination inbox within a minute or two. If it does not, see [Troubleshooting Email Not Arriving](https://support.kapsulehost.com/en-us/email-not-receiving).

> **Warning:** Some email providers (such as Gmail) may mark forwarded messages as spam if SPF or DKIM is not properly configured. KapsuleHost sets up SPF and DKIM automatically for hosted domains. See [SPF, DKIM, and DMARC Explained](https://support.kapsulehost.com/en-us/spf-dkim-dmarc) for details.

### Removing a Forwarder

To delete a forwarder:

1. Go to **Email > Forwarders** in KPanel
2. Find the forwarder and click **Delete**
3. Confirm removal