# Te mārama ki tō whārangi nama

Source: https://support.kapsulehost.com/mi-nz/billing-overview

Ko te whārangi Pēhitanga te wāhi kotahi e noho ai ō moni: te utu ia marama, te mea me utu ā muri, ngā kāri kua penapenatia, me ia ota me ia nama kua puta i a koe.

Whakatuwheratia mai i **Pēhitanga** i te pae taha o KPanel. E kīia ana te whārangi i tōna ake pane ko "Mahere, utu, tāke, me te hītori o ngā ota."

![Te whārangi Pēhitanga i KPanel e whakaatu ana i te nama ā-marama, te ripanga mahere me ngā nama](https://support.kapsulehost.com/help/screenshots/billing-overview.1cf4a7d3.webp)

## Ngā ripa e toru

Kua whakaraupapatia ngā mea katoa i raro i ngā ripa e toru puta noa i runga, kua tapaina ko **Ngā wāhanga pūtea** mō ngā kaipānui mata.

| Ripa | Ōna mea |
|---|---|
| **Ngā mahere** | Tō nama ā-marama, ō ohaurunga, me tētahi rārangi poto o ngā nama tata nei |
| **Utu** | Ngā kāri kua penapenatia, ngā mataara pūtea, me ngā taipitopito pūtea ka tāia ki ō nama |
| **Rauponga** | Ia ota kua tukuna e koe, tae atu ki ngā whakahou aunoa |

Mā te huri ripa ka whakahōutia te pae wāhitau, nō reira ka taea e koe te tohuwāhi i tētahi ripa, te tuari rānei i te hononga ki tētahi hoa mahi he tūranga Pūtea tōna.

## Te pānui i te nama ā-marama

I runga o te ripa Ngā mahere he tatau nui, ko te **Nama ā-marama**. Ko te tapeke tēnei o ō ohaurunga hohe kua whakaaturia hei ōritenga ā-marama, nō reira ka whakaaturia tētahi mahere ā-tau hei tētahi hautekau-mā-rua o tōna utu ā-tau, kaua hei moni kotahi.

Kei raro iho te tapanga e kī ana "Kua raka ō utu mai i te wā i hainatia ai." He kōrero tika tēnei mō te āhua o te mahi a te pūnaha, ehara i te rerenga hokohoko. Tirohia [Ngā whakahou me te whakahou aunoa](https://support.kapsulehost.com/mi-nz/billing-renewals-and-autorenew) mō te āhua o te whakamana i te raka utu i ia whakahou.

> **Warning:** Ka whakaaturia ia utu i tēnei whārangi **me te kore o te GST**. Ka puta te tatau me te GST i ngā wāhi anake e namahia tūturutia ana koe: te tapeke utu, te rārangi "Te Utu ā Tēnei Rā" i tētahi huringa mahere, me te tapeke i tētahi nama. Mēnā kei te whakarite koe ki tētahi tauāki pēke, whakatairitea ki te nama, kaua ki te tatau o te nama ā-marama. Tirohia [GST me ngā nama tāke](https://support.kapsulehost.com/mi-nz/billing-gst-and-tax-invoices).

E rua ngā tatauranga iti ake kei tōna taha:

- **Te tāke e haere mai**, e whakaatu ana i te rā me te moni o te utu kua whakaritea e whai ake nei. Ka puta noa tēnei ina wātea tētahi matapae mō ō ohaurunga.
- **Kua utua i tēnei tau**, me te tokomaha o ngā nama kei muri.

Mēnā kei tētahi whakamātau kore utu koe, ka whakakapi tētahi haki i ngā tatauranga ki ngā rā e toe ana, ko tēhea rā o te whakamātau koe e tū ana, me te rā e mutu ai.

## Ō mahere

Ka whakarārangi te ripanga **O koe mahere** i ia ohaurunga me te ingoa mahere, te whakamahinga ki tētahi rahinga kua whakaurua, te moni auau, te tūnga, me ngā mahi e rua: **Whakarereke Mahere** me **Whakahaere**.

Ko ngā tūnga ka kitea pea e koe ko **Hohe**, **Kei te whakamātautau**, **Kua hipa te wā**, **Wā Atawhai**, **Kua okioki**, **Kua Whakakore**, **Kāore anō kia utua**, me **Kāore i Oti**.

> **Note:** Ka whakarārangi noa tēnei ripanga i ngā ohaurunga e hohe ana, kei te whakamātau, kua tōmuri rānei. Kāore tētahi ohaurunga kua okioki, kua whakakorehia rānei e puta ki konei. Hei kimi i tētahi, whakatuwheratia te ripa **Rauponga**, ā, whāia te ota ki tōna ohaurunga, haere tōtika rānei ki tōna whārangi whakahaere mēnā kei a koe te hononga.

Ka whakatuwhera a **Whakarereke Mahere** i te rerenga whakapiki me te whakaheke, e whakaatu ana i te utu tika i mua i te puta o tētahi mea. Tirohia [Te utu ā-wāhanga me ngā huringa mahere](https://support.kapsulehost.com/mi-nz/billing-proration).

Ka whakatuwhera a **Whakahaere** i te whārangi taipitopito o te ohaurunga, ā, ka taea e koe te whakatārewa, te whakakore, te ngana anō i tētahi utu i rahu, te huri rānei i te kāri mō ngā whakahou.

I raro i te ripanga mahere, ka puta tētahi wāhanga **Āpitihanga sāpanatanga** mēnā kei a koe, e kapi ana i ngā tāpiritanga pērā i ngā mahere tautoko, te pupuri tārua roa ake, me ngā whakapikinga īmēra.

## Te tīwae matau

E rua ngā kāri whakarāpopoto kei te taha o te ripanga mahere.

Ka whakaatu a **Ngā Tikanga Tuku Moni** i tō kāri taunoa. Ka whakahaerehia katoatia ngā kāri i te ripa Utu. Tirohia [Ngā kōwhiringa utu me ngā kāri kua penapenatia](https://support.kapsulehost.com/mi-nz/billing-payment-options).

Ka whakarārangi a **Ngā tāpeka** i ō nama tata rawa e rima, e hono ana ia mea ki te nama tonu. Ka kawe a **Ngā Hua Katoa** i a koe ki te ripa Rauponga, kei reira te hītori katoa. Tirohia [Te pānui i tō nama](https://support.kapsulehost.com/mi-nz/billing-reading-your-invoice).

## Te ripa Utu

E whā ngā mea kei konei.

**Ngā kāri kua penapenatia.** Tāpiri kāri, tango kāri, whakarite rānei ko tēhea kāri te taunoa.

**Ngā mataara pūtea.** Whakaritea tētahi paepae me tētahi wā hurihuri (he marama maramataka, ngā rā 7, 14, 30 whakamutunga rānei), ā, tuhia he wāhitau hei whakamōhio.

> **Warning:** Ka taea te hanga i ngā mataara pūtea, ā, ka penapenatia ki tō pūkete, engari kāore he mea e aromātai ana i ēnei i tēnei wā, nō reira kaua e whakawhirinaki ki tētahi hei whakamōhio i a koe mō tētahi whakapau ohorere. Engari me mātakitaki koe i te tatau **Te tāke e haere mai** i te ripa Ngā mahere me ō īmēra whakamaumahara whakahou.

**Ngā Taipitopito Taarihanga.** Te ingoa o tō pūkete, te NZBN me te nama GST, me te īmēra pūtea, me te kōrero "Ka puta i runga i ngā tāke moni me ngā raipiti GST." Ko ēnei ngā taipitopito o tō ake kamupene, ka tāia ki ō nama kia makona ai tō kaikaute. He kōwhiringa noa te whakakī.

**Te tāke e haere mai.** He tirohanga whakamua ki te utu kua whakaritea e whai ake nei.

## Te ripa Rauponga

Ka puta he ota i ia hoko me ia whakahou aunoa. Ka whakaatu te ripanga i te rā, te nama ota, tētahi whakamārama, te moni, te tūnga, me tētahi hononga **Titiro** ki te ota tonu.

Ko te āhua o ngā nama ota ko `KH-` me ētahi mati. He rerekē ngā nama o ngā nama utu: ko te āhua ko `KHI-` me ētahi mati, i tētahi raupapa haere tonu kotahi e kore e tīmata anō, e kore hoki e whakamahi anō i tētahi nama. I te nuinga o te wā ka whakaahua tētahi ota me tētahi nama i te tauwhitinga kotahi mai i ngā tirohanga e rua, koia te take ka tae koe ki te whārangi ota mā tētahi hononga nama. Ka wewete a [Te pānui i tō nama](https://support.kapsulehost.com/mi-nz/billing-reading-your-invoice) i ngā mea e rua.

Ka tonoa ngā whakahoki moni mai i te ota, kaua mai i tēnei rārangi. Whakatuwheratia te ota, ā, rapua te mahi whakahoki moni i tōna kāri Whakahaere. Ka whakamārama a [Ngā whakahoki moni me ngā mea ka taea te whakahoki](https://support.kapsulehost.com/mi-nz/billing-money-back) ko ēhea tūemi e āhei ana.

Mēnā kāore anō koe kia hoko i tētahi mea, ka pānui te ripa "Kāore he ota tonu. Ka puta ake konei ngā hokonga me ngā whakahoki sāpanatanga."

## Ko wai ka kite, ka huri hoki i te aha

Me whai te whārangi Pēhitanga i te tūranga **Rangatira**, **Kaiwhakahaere**, **Pūtea** rānei. Kāore e taea e ngā tūranga Tautoko me te Kaimātakitaki te tae atu.

He motuhake te uru pānui me te uru tuhi. Ko tētahi he tūranga tika tōna engari kāore he whakaaetanga tuhi pūtea, ka kite i te whārangi engari ka kite hoki kua monokia ngā mana, me te kōrero āwhina "Me nui te Kaiwhakahaere, te Kaitiaki, te Kaiwhakahaere Pānga Putea rānei". Tirohia [Te pōwhiri i ngā mema o te tīma me te tautuhi tūranga](https://support.kapsulehost.com/mi-nz/account-team-members) mō ngā mahi ka taea e ia tūranga.

Ka tuhia ia mahi pūtea ki [te rangitaki arotake](https://support.kapsulehost.com/mi-nz/account-audit-log) i raro i ngā mahi `billing.*` me `subscription.*`, me te tangata me te wāhitau IP.

## Te rapu hapa

**Kua ngaro te tatau Te tāke e haere mai.** Kāore e wātea ana he matapae i ngā wā katoa. Ka whakaaturia tonutia tō rā whakahou i te whārangi Whakahaere o ia ohaurunga.

**Kāore tētahi ohaurunga e mōhio ana au kei te ora i te ripanga.** Kua okioki pea, kua whakakorehia rānei. Kāore tētahi o ēnei e puta i tēnei ripa.

**Kāore te nama ā-marama e hāngai ki taku tauāki kāri.** Kāore te GST i roto i te nama ā-marama, ā, ka whakaaturia tētahi mahere ā-tau hei ōritenga ā-marama, kaua hei te moni i namahia tūturutia. Ko te tapeke o te nama te tatau e hāngai ana ki tō tauāki.

**I rahu tētahi utu.** Whakatuwheratia te whārangi Whakahaere o te ohaurunga, ā, whakamahia **Ngana Tuku Moni Inaianei**, whakahōutia rānei te kāri i te tuatahi. Kei [Ina rahu tētahi utu](https://support.kapsulehost.com/mi-nz/billing-failed-payment) te arawhata ngana anō aunoa.

**Kāore au e kite ana i te tūemi Pēhitanga i te pae taha.** Kāore tō tūranga e whai pūtea ana. Tonoa te Rangatira, tētahi Kaiwhakahaere rānei.
