# Ngā whakahou me te whakahou aunoa

Source: https://support.kapsulehost.com/mi-nz/billing-renewals-and-autorenew

Ka whakahou aunoa ngā ohaurunga KapsuleHost mā te taunoa. Kāore he pana whakahou aunoa hei kimi, nā te mea ko te whakahou te tūnga noa: ka puta koe mā te whakakore, ā, ka hoki mai koe mā te pupuri i te ohaurunga.

Ka kapi i tēnei whārangi te wā e tangohia ai te utu, ngā mea ka kōrerotia ki a koe i mua, te āhua o te tiaki i te utu, me te mea ka puta ina rahu tētahi whakahou.

## Kāore he pana whakahou aunoa

Rapua tētahi, ā, kāore e kitea. Ko te tikanga he whakakorenga kua whakaritea.

- Ko tētahi ohaurunga kāore he whakakorenga kua whakaritea ka whakahou i tōna rā huritau.
- Mā te whakakore ka whakaritea te ohaurunga kia mutu i te katinga o te wā o nāianei. Kāore e namahia anō.
- Mā te huri i tō whakaaro i mua i taua rā, mā **Kia whakarite tō haupapa**, ka ūkuia te whakaritenga, ā, ka haere tonu te whakahou noa.

E kī ana te rārangi whakaae i te wā utu i taua mea anō: ka whakahou aunoa tō mahere ki te utu ōrite kia whakakorehia rā anō e koe, ka taea e koe te whakakore i ngā wā katoa hei whakamutu i ngā utu ā muri, ā, kāore he whakahoki moni mō te wā o nāianei.

> **Note:** He rerekē te mahi a ngā rohe i ngā ohaurunga. Ko te rohe he rēhitanga me tētahi rā pau i te rēhita, ehara i te ohaurunga, ā, kāore e whakahaerehia e tētahi mea i tēnei whārangi. Whakahaerehia te whakahou rohe mai i te wāhi **Rohe**.

## Ina tangohia te utu

Ka tangohia te utu whakahou **i te mutunga, i muri rānei** o tō wā nama, kaua rawa i mua. Ka namahia koe i ngā wā katoa mō te wā kua hoatu kē ki a koe, kaua mō te wā kāore anō koe kia tae atu.

Kua punga tō rā huritau nama, ā, kāore e nuku. Mēnā ka tōmuri tētahi utu, ka namahia e te pūnaha te wā e nama tūturu ana, ā, ka puritia tō rā huritau taketake, kaua e pana whakamua i tō rā whakahou i ia wā e hē ai tētahi mea.

E rua ngā hurihanga nama: **Ia marama** me **Ia tau**. Ka whakaatu ngā mahere ā-tau i te penapena ki te utu ā-marama me tētahi tatau ōrite ā-marama kia tōkeke tō whakatairite.

## Ngā whakamaumahara whakahou

Ka tukuna ngā īmēra whakamaumahara i mua i ia whakahou. E toru mō ngā mahere ā-marama: **14 rā**, **7 rā**, me **3 rā** i mua. E whā mō ngā mahere ā-tau: **30 rā**, **14 rā**, **7 rā**, me **3 rā** i mua.

Ka whakahua ia mea i te ratonga, te moni, te rā whakahou, te maha o ngā rā e toe ana, ā, ka hono ki te whārangi Pēhitanga.

> **Warning:** Ka tukuna noa ngā whakamaumahara mō ngā ohaurunga e hohe ana, ā, **kāore anō** kia whakaritea kia whakakorehia. Mēnā kua whakakore koe, kāore he mea anō ka rongo koe, he tika tēnā engari he māmā te pōhēhē he whakahou i warewaretia puku. Tirohia te whārangi Pēhitanga mēnā kāore koe i te mōhio mēnā kei te rere tonu tētahi mea.

Ka tae ngā whakamaumahara whakahou, ngā rīhiti, ngā whakatūpato rahunga utu, me ngā pānui whakatārewa ki te īmēra pūtea o te pūkete mēnā kua whakaritea tētahi. Mēnā kāore he īmēra pūtea kua whakaritea, ka tukuna ngā whakamaumahara whakahou ki te mema tuatahi o te tīma i te pūkete, nō reira whakaritea he īmēra pūtea mēnā ehara ia i te tangata tika. Tirohia [Te whakahaere i ō pānui īmēra](https://support.kapsulehost.com/mi-nz/account-notifications).

## Kua raka tō utu

Ka tuhia te utu tika i whakaae ai koe ki tō ohaurunga i tō ake moni i te wā e ohauru ai koe, ā, ko taua moni kua tuhia te mea ka whakahouhia.

Ina huri a KapsuleHost i tētahi utu rārangi, ka hangaia he mahere hou mō ngā kiritaki hou. Ka noho tonu ngā ohaurunga o nāianei ki te utu i hokona ai. Ka whakamanahia tēnei e te waehere nama, kaua e te kaupapa here anake: ka pānui te whakahou i tō moni kua raka, kaua i te utu rārangi o nāianei.

Ka kōrero te paewhiri i tēnei i ngā wāhi e toru: "Kua raka ō utu mai i te wā i hainatia ai" i te tirohanga whānui Pēhitanga, "Kua rakaina tō utu, ā, ka whakahouhia ki tēnei utu." i te whārangi taipitopito ohaurunga, me "Kua mau te utu i te whakahoutanga." i te whakarāpopototanga huringa mahere.

Ka tautuhia anō te raka ki te moni hou i ia wā e huri ai koe i te mahere, ā, koinā anake te mea e neke ai. Tirohia [Te utu ā-wāhanga me ngā huringa mahere](https://support.kapsulehost.com/mi-nz/billing-proration).

## Te whakakore i mua i te whakahou

1. Haere ki **Pēhitanga**, ā, pāwhiritia **Whakahaere** i te ohaurunga.
2. Pāwhiritia **Whakakore Whakamahinga Tono**.
3. Mēnā e pai ana koe, kōwhiria he take i te rārangi.
4. Whakaūngia.

![Te whārangi whakahaere ohaurunga i KPanel e whakaatu ana i te rā whakahou me ngā mahi](https://support.kapsulehost.com/help/screenshots/billing-renewals-and-autorenew.4f525f4e.webp)

Ka kī tika te matapihi i te hua: "Ka noho hohe tō mahere tae noa ki te mutunga o te wā nama o nāianei. I muri i tērā, ka whakatārewatia ngā ratonga. Kāore koe e namahia anō."

Kātahi ka pānui tētahi haki "Whakakore e Whakatakotoria" me te rā mutunga, ā, ka tuku i **Kia whakarite tō haupapa** mēnā ka huri tō whakaaro. Tirohia [Te whakakore i tō mahere](https://support.kapsulehost.com/mi-nz/billing-cancellation).

## Te whakatārewa hei whakakapi i te whakakore

I ngā wāhi e tukuna ana, ka whakamutu a **Whakatū i te whakaingoa** i te nama mō te kotahi, te rua, te toru marama rānei, i te wā e rere tonu ana ō ratonga. Ka pana whakamua tō rā nama e whai ake nei mā te roa o te whakatārewa, ā, ka tīmata anō aunoa te nama i te rā i kōwhiria e koe.

E mārama ana te paewhiri: "Ka noho pūmau ngā ratonga i te wā tātai. Kāore he hua e hanga. Ka tīmata anō te pūtea i runga i te rā e tohua ai e koe." Mā tētahi pātene **Tīmata Anō Inaianei** i te haki whakatārewa ka mutu moata te whakatārewa.

Ko te whakatārewa te whakautu tika i te nuinga o te wā mō tētahi pakihi ā-kaupeka, tētahi kaupapa kua tārewa rānei, ki reira ka ngaro tō utu kua raka mēnā ka whakakore koe.

## Ina rahu tētahi whakahou

Ka tīmata tētahi whakahou i rahu i tētahi arawhata pūmau. Kāore he mea e mukua i tētahi wāhi o runga.

| Rā | Ka ahatia |
|---|---|
| 0 | Ka rahu te utu, ka tārewa te ohaurunga, ka tukuna he īmēra rahunga utu |
| 1 | Ka ngana anō aunoatia |
| 3 | Ka ngana anō aunoatia |
| 7 | He īmēra whakatūpato whakatārewa, e whakahua ana i te rā whakatārewa |
| 14 (kāore he kāri kua penapenatia) / 31 (he kāri kua penapenatia) | Ka whakatārewatia ngā ratonga, ka whakatārewatia te uru ki te pūkete |
| 30 (kāore he kāri kua penapenatia) / 61 (he kāri kua penapenatia) | Ka whakakorehia te ohaurunga |

Ko tēhea o ngā rārangi whakamutunga e rua tōu, ka whakawhirinaki ki te mea kotahi: mēnā he kāri kua penapenatia ki tēnei pūkete. Mēnā he kāri, e mahi ana, kua pau rānei, ka whai koe i te arawhata roa ake. Mēnā kāore rawa, ka whai koe i te mea poto ake, nā te mea kāore he mea hei ngana anō mā mātou, ā, me wawe ake te kōrero. Ka whakahua te īmēra o te rā 7 i tō rā tika, ā, ko tētahi rā kua hoatu e mātou ki a koe ā-tuhi, e kore rawa e neke whakamua.

Ka taea e koe te whati i te hurihanga i ngā wā katoa mā te whakatika i te kāri me te whakamahi i **Ngana Tuku Moni Inaianei** i te whārangi ohaurunga. Mā tētahi utu angitu ka ūkuia te tūnga tōmuri, ā, ka whakahokia mai ngā pae kua whakatārewatia.

> **Warning:** I te whakatārewatanga, te rā 14 mēnā kāore he kāri, te rā 31 rānei mēnā he kāri, ka mutu te mahi a ngā pae, ā, ka whakatārewatia te uru ki te paewhiri. Kāore te īmēra e pāngia. Kāore ō raraunga e mukua i tēnei wā. I te whakakorenga, te rā 30, te rā 61 rānei e ai ki taua ture anō, ka whakakorehia te ohaurunga tonu. Mahia i mua i tō rā whakatārewa, ā, kāore he mea e haukotia.

Ka kapi a [Ina rahu tētahi utu](https://support.kapsulehost.com/mi-nz/billing-failed-payment) i ngā kaupae whakaora ā-taipitopito, ā, ka kapi a [He aha i whakatārewatia ai tō pūkete](https://support.kapsulehost.com/mi-nz/account-suspended) i te āhua o te whakatārewa me te tango.

## Ngā whakahou me te motuhēhē

Ka tangohia ngā utu whakahou i tō kāri kua penapenatia me te kore koe i reira. Ko te tikanga, ko tētahi pēke e tono ana i te motuhēhē tauwhitiwhiti mō tētahi utu, e kore e taea te whakaea i taua wā, ā, ka kīia te whakahou he whakakāhoretanga ka uru ki te arawhata ngana anō i runga ake nei.

Mēnā ka rahu tonu ō whakahou i te wā e pai ana te mahi a taua kāri anō i te wā utu, koinei pea te take. Kōrero ki tō pēke kia whakaaetia ngā utu auau mai i a mātou, penapenatia rānei tētahi kāri kē. Tirohia [Ngā kōwhiringa utu me ngā kāri kua penapenatia](https://support.kapsulehost.com/mi-nz/billing-payment-options).

## Te rapu hapa

**Kāore e kitea e au te tautuhinga whakahou aunoa.** Kāore he mea pērā. Whakakorehia hei whakamutu i te whakahou, whakamahia rānei **Kia whakarite tō haupapa** hei tīmata anō.

**I whakakorehia e au engari kei te ora tonu tōku pae.** He tika. Ka rere tonu kia tae rā anō ki te mutunga o te wā i utua e koe.

**I namahia ahau i muri i taku whakakore.** Tirohia mēnā i whakaūngia te whakakorenga, ā, ko tēhea rā, i mua i te whakahou. Ka whakaatu te haki i te whārangi ohaurunga i te rā mutunga kua whakaritea.

**Kua huri te moni o taku whakahou.** Kāore tō utu kua raka e neke māna anō. Ko tētahi huringa he huringa mahere, he rerekētanga moni, he GST, he mutunga rānei o tētahi hekenga utu mō te wā poto i hainatia ai koe. Whakatairitea ki te nama.

**Kāore he whakamaumahara i tae mai.** Ka mutu ngā whakamaumahara ina whakaritea tētahi whakakorenga. Ka tukuna ki te īmēra pūtea o te pūkete, ki te mema tuatahi rānei o te tīma mēnā kāore he īmēra pūtea, nō reira tirohia taua wāhitau.

**I rahu tētahi kaupae whakarahi, whakarite rānei i te wā o tētahi whakahou.** Ina uru tētahi huringa tatauranga ki tētahi whakahou, ka angitu tahi, ka rahu tahi rānei te huringa me te utu. Kāore koe e namahia mō tētahi mea kāore i puta.