# Te Whakakore i Tētahi Tūmau me Ngā Whakahokinga Moni Source: https://support.kapsulehost.com/mi-nz/cloud-servers-cancel-refunds Ka whakakore koe i tētahi tūmau mā te muku i a ia mai i tōna ripa **Tautuhinga** i KPanel. Mō te nuinga o ngā tūmau, ka mukua tonutia te tūmau, ā, ka mutu tōna nama. Ka whakamārama tēnei aratohu i ngā mea ka mukua, te wā ka mutu te nama, me te āhua o ngā whakahokinga moni mō ngā tūmau. ## I Mua i Tō Muku > **Important:** Mā te muku i tētahi tūmau ka ūkuia tōna kōpae, ōna whakaahua ā-wā me ngā rōrahi katoa e honoa ana. Kāore e taea te hurihuri. 1. Kapehia ngā mea katoa e hiahia ana koe ki te pupuri: ngā pātengi raraunga, ngā tukuatu me ngā tautuhinga. 2. Wetekina ia [Rōrahi Paraka](https://support.kapsulehost.com/mi-nz/cloud-servers-storage) e hiahia ana koe ki te pupuri. Ka mukua tahitia ngā rōrahi e honoa ana me te tūmau. 3. Tohua ō rohe ki tētahi atu tūmau, kei taka ohorere ō pae. Kāore ngā [Managed Backups](https://support.kapsulehost.com/mi-nz/cloud-servers-managed-backups) me ngā [whakaahua ā-wā](https://support.kapsulehost.com/mi-nz/cloud-servers-snapshots) o te tūmau e puritia i muri i tōna mukunga. ## Te Muku i Tētahi Tūmau 1. Takiuru ki [KPanel](https://kpanel.kapsulehost.com). 2. I te pae taha, huakina te wāhanga mō tō momo tūmau, kātahi ka pāwhiri i tō tūmau. 3. I te tahua o te tūmau, pāwhiritia **Tautuhinga**. 4. Pāwhiritia **Mukua te server**. 5. Pānuitia te whakatūpato whero, pāwhiritia **Mukua te server** i te pouaka, ā, whakaūngia ko koe tēnei. Kotahi anake te whakaū, ā, kāore koe e pato i te ingoa o te tūmau. Ka hoki koe ki te rārangi tūmau, e kī ana kei te mukua te tūmau. Ka mutu te nama mō te tūmau. Ka tukuna e mātou he īmēra haumaru mō te mukunga, ā, ki te kore koe i te kaipupuri pūkete, ka whiwhi ngā kaipupuri i tētahi kape. ![Te ripa Tautuhinga me Mukua te server i KPanel](https://support.kapsulehost.com/help/screenshots/cloud-servers-cancel-refunds.aed04e2e.webp) Ko te mema anake ka taea te whakahaere i ngā tūmau me te pēhitanga ka taea te muku i tētahi tūmau, ko te tūranga Kaipupuri, Kaiwhakahaere rānei te tikanga. Ka kite ētahi atu i te "Ko te tangata anake e whakahaere ana i te pēhitanga ka taea te muku i tētahi tūmau." ### Mēnā Ka Kite Koe i Tētahi Pātene Rerekē - **Open Delete**: ka mukua ētahi tūmau tawhito mai i tō rātou whārangi tūmau tawhito. Pāwhiritia, kātahi ka muku i te tūmau i reira. Ka mutu hoki tōna nama. - **Whakapā ki te tautoko**: mā tā mātou kapa e muku tēnei tūmau mōu. "Whakapā mai, ā, ka mahia tonutia e mātou." ## Ngā Tūmau Ka Mutu i te Mutunga o te Wā Mō ngā tūmau i ētahi pokapū raraunga, ka whai mana te whakakore i te mutunga o te wā kua utua. I aua tūmau, ka kī te pouaka whakaū "kua whakakorea, kāore e mukua ināianei" te tūmau, ā, ka whakaatu i te rā ka noho tonu ia. Ka pāwhiri koe i **Mukua te server** i te āhua ōrite. - Ka rere tonu te tūmau tae noa ki te mutunga o tōna wā kua utua, ā, ka whakaatu te rārangi tūmau i te "Kua whakakorea, ka mutu" me te rā. - Kāore he utu anō i muri i taua rā. - I taua rā, ka ūkuia tōna kōpae, ōna whakaahua ā-wā me ngā rōrahi katoa e honoa ana, ā, kāore e taea te whakaora. Kapehia ngā mea katoa e hiahiatia ana e koe i mua i te rā e whakaaturia ana. ## Ngā Tūmau GPU Ā-Hāora Ka mutu te utu o ngā tūmau GPU ā-hāora i te wā tonu e whakamutua ai i KPanel, e mukua ai rānei. Ka whai ngā whiwhinga kāore anō kia whakamahia i ngā ture whiwhinga, kaua ngā ture whakahoki moni mō ngā tūmau. Tirohia [GPU Ā-Hāora me Ngā Whiwhinga](https://support.kapsulehost.com/mi-nz/cloud-servers-gpu). ## Rokiroki Ahanoa Ka whakakorea a Rokiroki Ahanoa mai i tōna ake whārangi, ā, ka mutu i te mutunga o te wā kua utua. Tirohia [Rokiroki Ahanoa](https://support.kapsulehost.com/mi-nz/cloud-servers-object-storage). ## Ngā Whakahokinga Moni Kāore ngā tūmau, tae atu ki ngā tūmau kapua, dedicated, metal me GPU, e kapi i te [taurangi whakahoki moni 30 rā](https://support.kapsulehost.com/mi-nz/billing-money-back). Ka arotakea e tā mātou kapa ngā tono whakahoki moni mō ngā tūmau. | Wā | Ka ahatia | |---|---| | **Ia marama** | Kāore he whakahokinga moni mō te wāhanga kāore i whakamahia o te marama. | | **12, 24 Marama rānei** | Ka taea e koe te tono whakahokinga ā-ōwehenga mō ngā marama katoa kāore anō koe kia whakamahi. | Mō tētahi tūmau 12, 24 marama rānei, ka tātaihia te whakahokinga ā-ōwehenga pēnei: 1. Tangohia te utu o te wā, whakareatia ki ngā marama katoa kāore i whakamahia, wehea ki ngā marama o te wā. 2. Tangohia te hekenga utu ā-wā i whiwhi ai koe mō ngā marama i whakamahia e koe. 3. Tangohia ngā mea katoa kāore e taea te whakahoki. Mēnā he kore, he iti iho rānei te otinga, kāore he whakahokinga moni, ā, kāore he nama anō māu. Kāore e whakahokia ngā raihana, ngā utu whakarite me ētahi atu mea kua tohua kāore e taea te whakahoki i tā mātou kaupapahere whakahoki moni. Hei tono whakahokinga moni, huakina he tīkiti mai i **Tautoko** i KPanel me te ingoa o te tūmau. Tirohia [Te Whakakore i tō Pūkete me te Kaupapahere Whakahoki Moni](https://support.kapsulehost.com/mi-nz/cancellation-and-refund). ## Te Whakatika Raru **"Kua mukua te tūmau, engari kāore anō kia whakaūngia te whakamutu i tōna nama. Kei te ngana anō mātou mōu."** Kāore he mahi anō māu. Mēnā ka puta tonu tētahi utu, huakina he tīkiti mai i **Tautoko**. **"Kāore i taea e mātou te whakaū āhea ka mutu te wā kua utua o tēnei tūmau, nō reira kāore he mea i mukua."** Huakina he tīkiti mai i **Tautoko**, ā, mā mātou e whakatika. **I mukua pōhēhētia e au tētahi tūmau.** Kāore e taea te whakahoki mai i te tūmau me ōna raraunga. Mēnā i puritia e koe he kape ki tētahi atu wāhi, tonoa he tūmau hou, ā, whakahokia ki reira. ## Ngā Tuhinga e Pā Ana - [Ngā Nama me Ngā Wā o Ngā Tūmau](https://support.kapsulehost.com/mi-nz/cloud-servers-pricing-gst) - [Te Taurangi Whakahoki Moni 30 Rā](https://support.kapsulehost.com/mi-nz/billing-money-back) - [Te Whakakore i tō Pūkete me te Kaupapahere Whakahoki Moni](https://support.kapsulehost.com/mi-nz/cancellation-and-refund) - [Ngā Rōrahi Paraka](https://support.kapsulehost.com/mi-nz/cloud-servers-storage) - [GPU Ā-Hāora me Ngā Whiwhinga](https://support.kapsulehost.com/mi-nz/cloud-servers-gpu)