# Te Whakatika Raru o Ngā Tūmau

Source: https://support.kapsulehost.com/mi-nz/cloud-servers-troubleshooting

Ka kapi i tēnei aratohu ngā raru tūmau e kitea nuitia ana me te mea hei mahi mō ia raru: kāore e taea e koe te takiuru, kāore te tūmau e whakautu, kāore e taea te toro i tētahi pae, kua kī tētahi kōpae, kei te whakaatu rānei a KPanel i tētahi karere kāore koe e mōhio.

## Ngā Arowhai Tuatahi

1. Huakina te tūmau i KPanel, ā, tirohia tōna tūnga i te tihi o te whārangi: **E rere ana**, **Kua mutu**, **Setting Up**, **E Hanga Anō ana**, **Me aro atu**, **E mukua ana**, **Kua mukua** rānei.
2. Huakina te ripa **Hohe** kia kite i ngā huringa whakamutunga i mahia ki te tūmau, nā wai, ā, āhea.
3. Tirohia ngā kauwhata i te ripa **Tirohanga whānui** mō te CPU, te mahara, te kōpae me te whatunga i te hāora, i te rā rānei kua hipa.

Ka mārama te nuinga o ngā raru mai i ēnei e toru.

## Kāore e Taea e Au te Takiuru mā SSH

I te whakarewanga kāore he papatohu pūtirotiro, nō reira ko SSH te huarahi ki roto.

- **"Permission denied (publickey)".** Kāore tō kiritaki SSH e tuku i te kī kei te tūmau. Whakamahia `ssh -i ~/.ssh/id_ed25519 root@<ip>` me te kī i tāpirihia e koe i tō tono. Ko tētahi kī i tāpirihia e koe ki te whārangi **Ngā kī SSH** i muri i te tono, kāore i tēnei tūmau.
- **Kua ngaro tō kī, tō kupuhipa rānei.** Huakina te ripa **Rescue**, ā, pāwhiritia **Reset Root Password**, ki te tautoko tō tūmau. Ki te kore, whakamahia te aratau whakaora hei tāpiri anō i tō kī. Tirohia [Te Aratau Whakaora](https://support.kapsulehost.com/mi-nz/cloud-servers-rescue).
- **Ka pau te wā o te hononga.** Tirohia kei te whakaae tonu te ripa **Taiapa ahi** ki a SSH i te tauranga 22, kātahi ka pāwhiri i **Apply Rules**. Tirohia [Te Pātū Ahi o te Tūmau](https://support.kapsulehost.com/mi-nz/cloud-servers-firewall).
- **Te whakatūpato kua huri te matihao.** He mea noa i muri i te hanga anō. Tangohia te tāurunga tawhito mā `ssh-keygen -R <ip>`, ā, hono anō.

Tirohia [Te Hono ki Tō Tūmau mā SSH](https://support.kapsulehost.com/mi-nz/cloud-servers-ssh-connect).

## Kāore te Tūmau e Whakautu

1. Pāwhiritia **Tīmata Anō** i te tihi o te whārangi o te tūmau. Tatari kia rua meneti.
2. Mēnā kāore tonu e whakautu, pāwhiritia **Whakamutu hiko**, kātahi ko **Tīmata**.
3. I tētahi tūmau Metal, whakamahia **Hard Reset** i te ripa **Hardware**.
4. Mēnā kāore tonu e tīmata, whakakāngia te [Aratau Whakaora](https://support.kapsulehost.com/mi-nz/cloud-servers-rescue), ā, tirohia tōna kōpae me ōna rangitaki.

Tirohia [Te Whakakā, te Whakaweto me te Tīmata Anō](https://support.kapsulehost.com/mi-nz/cloud-servers-power).

## Kāore e Taea te Toro i Tōku Paetukutuku, Taupānga Rānei

- Tirohia kei te **E rere ana** te tūmau.
- Tirohia kei te whakaae te ripa **Taiapa ahi** ki te tauranga, hei tauira ko te 80 me te 443 mō tētahi paetukutuku. Mā te tauira **Web** ēnei e whakarite.
- Tirohia kei te rere te papatono i roto i te tūmau, hei tauira `systemctl status nginx`.
- Tirohia kei te tohu te DNS o tō rohe ki te wāhitau IP o te tūmau.

## Kua Kī te Kōpae

Ka mutu pea te mahi a ngā papatono me ngā pātengi raraunga ina kī te kōpae.

- Kimihia te mea e whakamahi ana i te wāhi mā `df -h` me `du -sh /var/* | sort -h`.
- Whakawāteahia ngā rangitaki tawhito, ngā kēteroki me ngā tārua kāore e hiahiatia ana.
- Tāpirihia he [Rōrahi Paraka](https://support.kapsulehost.com/mi-nz/cloud-servers-storage), [panonitia te rahi](https://support.kapsulehost.com/mi-nz/cloud-servers-resize) rānei ki tētahi rahi whai kōpae nui ake.

Kei ngā tūmau Storage Cores tētahi ripa **Rokiroki** e whakaatu ana i te kī o te kōpae, ā, ka whakatūpato i a koe mai i te 80%.

## Kāore te Tūmau e Tīmata

**"Kāore e taea te tīmata i tēnei tūmau i te wā kua mutu tōna nama. Tirohia te Pēhitanga, kātahi ka whakamātau anō."** Huakina **Pēhitanga**, utua ngā nama kāore anō kia utua, kātahi ka tīmata i te tūmau.

**"Tīmatahia tēnei tūmau mai i te papa GPU kia rere ai tōna arowhai whiwhinga."** I tētahi tūmau GPU ā-hāora, whakamahia **Start Server** i te ripa **GPU**. Tirohia [GPU Ā-Hāora me Ngā Whiwhinga](https://support.kapsulehost.com/mi-nz/cloud-servers-gpu).

**"Kāore e rawaka ngā whiwhinga hei tīmata i tēnei tūmau."** Tāpirihia he whiwhinga, kātahi ka ngana anō.

## Ngā Karere Ka Kitea Pea e Koe

| Karere | Te mea hei mahi |
|---|---|
| "Kei te pukumahi te tūmau ki tētahi atu panonitanga. Whakamātau anō ā tētahi meneti." | Tatari kia oti te panonitanga o nāianei. |
| "He nui rawa ngā tono. Tatari kia kotahi meneti, ā, ngana anō." | Tatari kia kotahi meneti, kātahi ka ngana kotahi. |
| "Kei te whakaritea tonutia te tūmau." | Tatari kia whakaatu te tūnga i te **E rere ana**. |
| "Whakaūngia ko koe tēnei, kātahi ka ngana anō." | Pāwhiri anō, ā, whakaotia te arowhai takiuru. |
| "Ka taea e tō tūranga te mātakitaki i tēnei tūmau engari kāore e taea te panoni." | Ko ngā tūranga Kaipupuri me Kaiwhakahaere anake ka taea te huri tūmau. Pātai ki te kaipupuri pūkete. |
| "Kāore tēnei mahi e wātea ana mō tēnei tūmau i tēnei wā." | Kāore anō te tūmau e taea te mahi i tēnei. Ngana ā muri ake, pātai mai rānei. |
| "Kei te roa ake te panonitanga i te mea i whakaarohia. Hoki mai ā ētahi meneti." | Kei te rere tonu te panonitanga. Utaina anō te whārangi ā muri ake. |

## Kua Ngaro Tētahi Ripa, Pātene Rānei

Ka puta noa tētahi ripa, pātene rānei ina taea tūturutia e taua tūmau te mahi. Mēnā kāore koe e kite i **Rescue**, **Volumes**, tētahi atu ripa rānei, kāore tō tūmau e tuku i a ia. Ehara tēnā i te hapa. Kāore rawa te tūranga **Pēhitanga** e kite i ngā wāhanga tūmau.

## E Whakaatu Ana te Tūmau i te Me Aro Atu

I hē tētahi mea, hei tauira i te wā o tētahi hanganga. Kua whakamōhiotia tā mātou kapa. Huakina he tīkiti mai i **Tautoko** me te ingoa o te tūmau mēnā kāore e ngaro.

## Kei te Raru Tonu

Pātai ki a Kora i KPanel, huakina rānei he tīkiti mai i **Tautoko** me te ingoa o te tūmau, te mea i a koe e mahi ana, me ngā karere i kitea e koe. Mēnā kāore ōu kaiwhakahaere pūnaha, tirohia [Ngā Tūmau e Whakahaerehia ana me Ērā Kāore](https://support.kapsulehost.com/mi-nz/cloud-servers-managed-vs-unmanaged).

## Ngā Tuhinga e Pā Ana

- [Te Hono ki Tō Tūmau mā SSH](https://support.kapsulehost.com/mi-nz/cloud-servers-ssh-connect)
- [Te Aratau Whakaora](https://support.kapsulehost.com/mi-nz/cloud-servers-rescue)
- [Te Pātū Ahi o te Tūmau](https://support.kapsulehost.com/mi-nz/cloud-servers-firewall)
- [Te Whakakā, te Whakaweto me te Tīmata Anō](https://support.kapsulehost.com/mi-nz/cloud-servers-power)
- [Ngā Rōrahi Paraka](https://support.kapsulehost.com/mi-nz/cloud-servers-storage)