# Pūrongo Tinihanga

Source: https://support.kapsulehost.com/mi-nz/reporting-abuse

Mēnā he mea i homaʻi ki KapsuleHost, e whakamahia ana hei tuku spam, hei tūranga whakapanoni, hei tohatoha kainohi, hei takahi tohu manatārua, hei whakahe rānei i te ture, tukuna he ripoata ki abuse@kapsulehost.com.

Kāhore e hiahia koe ki te pūkoro hei tuku ripoata whakahe. Ka taea e te oinei te tuku īmēra ki tērā wāhi, ā ka pānuitia ia ripoata.

## Kei Hea Te Tuku i a He Aha

| Ko te mea e ripoatahia ana | Kei hea |
|---|---|
| Spam, whakapanoni, kainohi, kaupapa hē, whakakāore whakawhiti, takahi tohu manatārua | abuse@kapsulehost.com |
| He tūpono haumaru i roto i ngā pūnaha a KapsuleHost | security@kapsulehost.com |
| He raruraru i tō pūkoro ake, i tō paetukutuku rānei | [Whakatūtuki tīkiti tautoko](https://support.kapsulehost.com/mi-nz/opening-a-support-ticket) |

Ko te tuku ripoata ki te wāhi hē ka whakatuari i a ia, nō reira he painga kia whakatika tika. Ko te wāhi whakahe mō te whakamahinga kino o te pūtaiao e te tahi e whakamahi ana. Ko te wāhi haumaru mō te rawekawe o te pūtaiao ake.

Ko te rārangi whakapuāhia o ngā mea ka taea te tuku ki te wāhi whakahe e kōrero ana:

- Spam, īmēra nui utua nō ā mātou āpata IP.
- Whakapanoni wāhi, wāhi kawe kaupapa āhuatanga, i homaʻi i runga i a mātou pūtaiao.
- Tohatoha kainohi, whakahaere botnet, kaupapa kino rānei.
- Kaupapa takahitanga tamariki, e tukuna tika ana ki te New Zealand Department of Internal Affairs.
- Takahi tohu manatārua i raro i te DMCA, i te New Zealand Copyright Act 1994 rānei.
- Kaupapa hē i raro i te ture New Zealand, ture hāngai rānei.
- Whakakaore whakawhiti e tiki ana i ā mātou whatunga.
- Ētahi atu takahi i te kaupapa whakaaetanga whakamahinga.

## He Aha Te Whakaurua

Ko te ripoata ka taea te mahi tika ki a ia, he tohu. Ko te ripoata e kī ana noa iho he paetukutuku kino, kāhore e taea te mahi.

Whakaurua:

- **Te URL tika, te wāhi IP rānei.** He URL whānui ki te wāhi hē, kāhore noa iho te ingoa rohe.
- **He aha te hē i a ia**, i te kotahi, e rua rānei nga rerenga kupu.
- **I te aha koe i kite ai**, me te tīmanatanga rohe.
- **Tohu tautoko.** Mō te spam, te karere katoa tae atu ki ngā upoko katoa, kāhore noa te tinana e kitea ana. Ko ngā upoko e whakaatu ana i hea te takenga mai tika o te karere. Mō te wāhi paetukutuku, he āhua whakaahua me te URL. Mō te whakawhiti, te tohu tukuhanga me ngā wāhi manatukutuku, ngā wāhi pūtake.
- **Ō whakawhiti hoahoa**, kia tono ai koe i ngā pātai whakamutunga.

> **Tip:** Mō ngā ripoata spam, ko te tuku i te karere i roto i te rārangi e ngaromia ai ngā upoko e mea ana. Whakamahia te āwhina tuku-hei-āpitihanga o tō pokapū īmēra, tuku rānei te pūtake katoa, kia ora ai ngā upoko tika.

Ko te hononga whakapuāhia he whakautu ki ia ripoata i roto i te 24 haora i ngā rā mahi.

## Tohu Manatārua me ngā Karanga DMCA

Ko ngā karanga tohu manatārua e haere ana ki abuse@kapsulehost.com, me te "Copyright" i te rārangi kaupapa.

Ko te karanga tango e hiahia ana ki ngā waahanga motuhake hei whai kaha, ā e kore e mahi ā-roa te karanga whakamutu. Ko ngā waahanga e hiahia ana e whakamarama tino ana i ngā kupu ture a KapsuleHost, ā he whakaata anō hoki: tō waitohu, te whakamarama i te mahi, te whakamarama i te kaupapa e tango ai ā kei hea, ō whakawhiti hoahoa, te whakaaetanga i te whakapono tika, me te whakaaetanga i te tika i raro i te korero whakahetumtai.

Mēnā kua tanguina he kaupapa a koe, ā e whakapono ana koe i te hē tērā, ko te karanga whakakāhore e haere ana ki te wāhi ōrite ā he kaupapa hiahia ake tō. Me tae atu ki te ture New Zealand rānei.

> **Warning:** Ko te karanga tango he kaupapa ture. Ko te whakahono i tētahi mō te kaupapa kaore koe i te tino, i te mōhio rānei he whakamahinga tika, he huinga pēnei. Mēnā koe e raru ana, tīkina te tohe i mua i te tuku.

## Te Tuku Kaupapa Tūpono

Tukuna he whakaahuatanga o te raru me ngā hipanga hei takahi ki security@kapsulehost.com. Ko te hononga whakapuāhia he whakaputahitanga e aro pūmau ana me te whakaaetanga i te urupare i roto i te 2 rā mahi.

Koa kaua e whāiti whāiti ki ngā paetukutuku, ki ngā raraunga rānei o ētahi atu kaiwhiwhi. Ko te rawekawe i te whakaatu i tō pūkoro ake he mea pai, ā kāhore e whakaokioki i te atu.

## Te Tuku I Roto i te Pānepa

Mēnā koe he kaihokohoko ā ko te raru e pā ana ki tō pūkoro, ka whakahaere te puka tīkiti tautoko i a ia.

1. Haere ki **Support** i te pānepa.
2. Tīmata i te tīkiti, kōwhiri te arorau **Security**, e whakaahuahua ana hei "He whakapānga haumaru, he ripoata whakahe rānei".
3. E ui ana te puka i te āhuatanga o te raru, e kōwhiri ana i waenganui i te kopikopiko, te kainohi, te whakahe, me te tūpono.
4. Whakahuahua he aha koe i kite ai me te mea kei te pēnei tonu.

![Te puka tīkiti tautoko i KPanel me te arorau Security kua kōwhiritia](https://support.kapsulehost.com/help/screenshots/reporting-abuse.61e77d83.webp)

Whakamahia tēnei huarahi ka kopikopiko tō paetukutuku, e whai whakawhiti ana koe, ki te tūpono rānei e hiahiatia ai te tūhura i tō pūkoro. Whakamahia te wāhi whakahe ka he te kaupapa o te atu i te pūtaiao.

## Mēnā Koe Te Tā E Ripoatahia Ana

Ko te ripoata i tō pūkoro kāhore e rūmaki tika i te mea. Ko te tangata e arotakeake i a ia.

Mēnā kua kopikopiko tō paetukutuku, e whakamahia ana hei whakawhiti ki te atu, e whaiwhaia ana hei ihunga e whakatika, kāhore hei kino whakaaro i a koe, mēnā ka mahi koe. Horoia te paetukutuku, tirohia [He Aha Te Mahi Mēnā Kua Rūmaki Tō Paetukutuku](https://support.kapsulehost.com/mi-nz/site-hacked-what-to-do) me [Te Tirotiro me Te Tango Kainohi](https://support.kapsulehost.com/mi-nz/malware-cleanup).

Mēnā kua rūmaki te arorau, te pūkoro rānei i te mutunga mai, kāhore e tūtuki tika iho. Ko te tangata e whakaaturia me te whakakāhore i a ia ka whai whakatika i te raru tei ao. Titiro ki [He Aha Koe I Rūmakihia Ai Tō Pūkoro](https://support.kapsulehost.com/mi-nz/account-suspended).

Ko te huarahi tere rawa kia hoki mai, ko te whakaatu i a he aha koe i kite ai, he aha koe i tango ai, me he aha koe i whakarereke ai kia kore ai e pēnei anō.

## Te Tuku Whakahe I Tō Ingoa Taonga

Mēnā e ngia mai ana ia koe, e homaʻi ana i te kopikopiko kutikuti o tō paetukutuku, e tuku īmēra ana me te kī nā tō rohe, ko te whakahe tērā ā me te painga te tuku ripoata ahakoa he ingoa taonga kē atu i tō homaʻi.

Tukuna ngā URL ki abuse@kapsulehost.com mēnā kua homaʻi te kaupapa ki KapsuleHost. Mēnā kua homaʻi ki te atu, e haere ana te ripoata kotahi ki te atu kai-homaʻi. Tirohia [Whakapanoni me te Ngia](https://support.kapsulehost.com/mi-nz/phishing-impersonation) hei tohu i te karere KapsuleHost tika, ā hei whakatau mēnā kua whakapanoni koe, tō kaihokohoko rānei.

## He Aha Te Pēnei Mai

Ko ngā ripoata e whakarōpūtia ana e te tangata. I runga i te rawekawe, ka pēnei te mutunga: he tono ki te kaihokohoko hei tango kaupapa, te tango o te kaupapa motuhake, te rūmaki o te arorau kotahi, te rūmaki rānei, te mutu rānei o te pūkoro.

E kore koe i te kōrero noa iho i te taipitopito o te mea i mahia, na te mea he pūkoro atu anō tērā. Ka kōrerotia ki a koe mēnā kua mahi ā-roa te ripoata.

## Whakatika Hē

**Kāhore i puta he whakautu.** Tirotiro tō kete spam. Ka uruparea ngā ripoata i roto i te 24 haora i ngā rā mahi, nō reira whakaae ai ngā apaumahi me ngā rā motuhake o New Zealand.

**Kei runga tonu te kaupapa.** Ko ētahi mutunga e hiahia ana i te wā aroturuki kaihokohoko, ā ko ētahi kaupapa e whai kaha ana ahakoa he mea kino atu. Mēnā kua pēnei tonu i muri i te wā e whakatika, whakautu i runga i te mātāpae kotahi me te tohu hou.

**Kāhore au i te pono ka homaʻi ki a koe.** Kōrerohia, āpitihia te URL me te wāhi IP. Mēnā ehara i a mātou, ka kōrerotia koe kia tuku ripoata ki te kaihokohoko tika.

**E hiahia ana au ki te tuku ripoata i te huna.** Ka taea, kāhore koe e tono ai mō te tohu ka taea ai te mahinga i te ripoata. Ko ngā ripoata me ngā whakawhiti hoahoa he pai ake.

**He raru tonutanga e whai take haumaru ki te ora.** Whakawhiti ki te New Zealand Police tika. Ko te pukapuka whakahe ehara i te ratonga tonutanga.