# Me Aha Mēnā Kua Hakina tō Pae Source: https://support.kapsulehost.com/mi-nz/site-hacked-what-to-do E toru ngā mea e hiahiatia ana e tētahi paetukutuku kua whakaekehia, i tēnei raupapa: aukatia, kimihia me pēhea i uru mai ai rātou, kātahi ka hanga anō kia mā. Mā te mahi i ēnei i te raupapa hē, ka pāngia anō ngā pae i roto i te rā kotahi. Mahia tēnei whārangi mai i runga. Kāore he whakapae mō te āhua o te whakaekenga. > **Important:** Kaua e muku noa i ngā kōnae whakapae, kātahi ka haere tonu. Tata ki ia whakaekenga ka waiho neke atu i te kotahi te huarahi hei hoki mai: he kuaha muri tuarua, he pūkete kaiwhakahaere tinihanga, he mahi kua whakaritea, he kōnae matua kua whakarerekētia rānei. Ko te tango i te tohu e kitea ana, ka mutu ai, te take nui rawa e whakaekehia anō ai tētahi pae i taua wiki tonu. ## Ngā Tohu kua Tino Whakaekehia Koe - Ka whakaatu ngā hua rapu i ngā whārangi rongoā, petipeti, reo kē rānei kāore rawa koe i tuhi. - Ka tukuna atu ngā manuhiri ki wāhi kē, i te nuinga o te wā i runga waea pūkoro anake, mai i ngā pūkaha rapu anake rānei. - Ka whakaatu tētahi pūtirotiro, pūkaha rapu rānei i tētahi whakatūpato mō tō rohe. - Ka puta ngā kōnae he ingoa, he rā whakarerekē rānei kāore e taea e koe te whakamārama. - Ka tuku tō pae i te pāme, ka tīmata rānei ngā kaituku īmēra ki te whakakāhore i tō rohe. - He pūkete kaiwhakahaere kei reira kāore tētahi i waihanga. Ehara i te mea ko ia o ēnei he hakinga. Ko tētahi pae e pōturi noa ana, e puta ana rānei he hapa, he tautohe mono, he tepe rauemi rānei i te nuinga o te wā. Tirohia tuatahitia [Kāore te Paetukutuku e Uta Ana](https://support.kapsulehost.com/mi-nz/website-not-loading) mēnā koirā anake kei a koe. ## Hīkoi 1: Aukatia Tangohia te pae ki waho i te ipurangi i mua i tō tūhura. Ia meneti e noho tūmatanui ana, he kino anō ki tō ingoa pai, ki tō tūranga rapu, ki ō manuhiri hoki. Ko te huarahi tere rawa ki te mahi i tērā me te kore e muku i tētahi mea, ko te tiaki kupuhipa, ka whakatū i tētahi takiuru ki mua i te pae katoa i te taumata tūmau tukutuku: 1. Haere ki **Ngā Paetukutuku**, ā, whakatuwherahia te pae. 2. Whakatuwherahia te ripa **Tiaki Kupuhipa**. 3. Whakahohea, ā, tautuhia he ingoa kaiwhakamahi me tētahi kupuhipa. Ināianei ka whakahoki te pae i tētahi tono takiuru ki ia manuhiri, tae atu ki te kaiwhakaeke, ā, ka mau tonu tō urunga katoa mā te papa, mā SFTP, mā SSH hoki. ![Te ripa Haumaru o te pae i KPanel e whakaatu ana i te matawai pūmanawa kino, te rārangi ārai IP me ngā whakamarutanga](https://support.kapsulehost.com/help/screenshots/site-hacked-what-to-do.27484098.webp) Mēnā e mōhio ana koe ki te wāhitau IP o te kaiwhakaeke, tāpirihia anō ki te **Rārangi Ārai IP** i te ripa **Haumaru** o te pae. > **Warning:** Kaua e muku i te pae, ā, kaua anō e whakaora i tētahi mea. Ko te āhua o nāianei anake tō taunakitanga mō te mahi a te whakaekenga. Tangohia he tārua o te pae kua whakaekehia ināianei, tapaina mārama kua pāngia, ā, puritia ki tētahi wāhi motuhake. Tērā pea ka hiahiatia e koe. ## Hīkoi 2: Kimihia me Pēhea i Uru Mai ai Rātou He torutoru noa ngā whakautu tika, ā, ka huri ia whakautu i tāu mahi e whai ake ana. **Tirohia te rangitaki arotake o te papa.** Haere ki **Tautuhinga**, kātahi **Pūkete**, kātahi **Tirohia te rangitaki**. Ko ngā mahi e kīia ana nā tō tīma, mai i tētahi wāhitau IP kāore tētahi o koutou e whakamahi ana, ko te tikanga kua tae atu te kaiwhakaeke ki tō pūkete KapsuleHost ake. He take nui ake tērā: tirohia [Te Haumarutanga Pūkete](https://support.kapsulehost.com/mi-nz/account-security), ā, whakaarohia kua whakaekehia anō te pūkete. Ka kapi i te ripa **Ngohe** o te pae ngā huringa i mahia mā te papa. **Tirohia ō rangitaki hapa me ō rangitaki urunga** i te ripa **Ngā Rangitaki** o te pae. Ko ngā tono auau ki te ara mono kotahi, he huinga POST rānei ki tētahi wāhi tukuake, i te nuinga o te wā ka whakaatu i te huarahi i uru mai ai. Tirohia [Te Pānui i ngā Rangitaki Hapa](https://support.kapsulehost.com/mi-nz/error-logs). **Whakahaerehia he matawai pūmanawa kino** i te ripa **Haumaru** o te pae. Tirohia [Te Matawai me te Tango i te Pūmanawa Kino](https://support.kapsulehost.com/mi-nz/malware-cleanup) mō te pānui i te hua. **Tirohia ngā mea kāore anō kia whakahōutia.** Ko tētahi mono, kaupapa, putanga matua rānei kua tawhito, te huarahi whakauru e tino kitea ana. Tirohia [Te Whakahōu Tonu i a WordPress](https://support.kapsulehost.com/mi-nz/wordpress-updates). ## Hīkoi 3: Hanga Anō kia Mā E rua ngā huarahi kia whiwhi ai koe i tētahi pae mā, ā, kotahi anake e pono ana. ### Te Huarahi Pono: Whakaora mai i tētahi Tārua i Tangohia i mua i te Whakaekenga Mā ō rangitaki e mōhio ai koe ki te wā tata i tīmata ai te whakaekenga, kātahi ka whakaora mai i tētahi tārua i tangohia i mua tawhiti atu i taua rā. 1. Haere ki te whārangi **Tuku Kōpī** o te pae. 2. Kōwhiria he tārua nō mua i te pānga. 3. Whakaorangia **ki te staging i te tuatahi**. Ko te staging te taunoa o te matapihi whakaora, he mea whakaaro nui. 4. Tirohia te kape staging: kāore he kōnae tauhou, kāore he kaiwhakamahi whakahaere tauhou, kāore he tukuatu. 5. Ina pai koe, whakaorangia ki te ora. Ki te whakaora ki te ora, me patohia e koe te ingoa rohe hei whakaū. Tirohia [Te Whakaora mai i tētahi Tārua](https://support.kapsulehost.com/mi-nz/restoring-from-backup) mō ngā taipitopito, tae atu ki te whakaora motuhake i ngā kōnae me te pātengi raraunga. I ngā pae WordPress me WooCommerce he pātengi raraunga whakahaerehia, ka taea e te whakaora ki tētahi wā i te ripa **PITR** o te pae te whakaora i te pātengi raraunga ki tētahi meneti motuhake, kaua ki te tārua ā-pō whakamutunga. He mea nui tērā ina ka ngaro i a koe te rā kotahi o ngā ota. > **Warning:** Ka whakahokia e te whakaoranga ngā mea katoa, tae atu ki ngā ihirangi tika me ngā ota i waihangatia i muri i te tangohanga o taua tārua. I mua i te whakaora, tangohia ngā raraunga e hiahia ana koe kia puritia mai i te pae o nāianei, ā, kia mōhio ka taea e ngā ihirangi i tangohia mai i tētahi pae kua whakaekehia te kawe i ētahi waehere kua werohia. Tirotirohia i mua i te kawemai. ### Te Huarahi Kāore i te Pono: Te Horoi i te Wāhi Tonu Ki te kore he tārua mā āu, me horoi ā-ringa koe i te pae. Kia pono ki a koe anō mō te hōhonu e tika ana mō tēnei mahi. - Whakataratahitia ia kōnae ka tohua e te matawai pūmanawa kino. Tirohia [Te Matawai me te Tango i te Pūmanawa Kino](https://support.kapsulehost.com/mi-nz/malware-cleanup). - Whakakapia te WordPress matua, ia mono, ia kaupapa hoki ki ngā kape hōu mai i te pūtake, kaua e whakahōu i te wāhi tonu. - Mukua ngā mono, kaupapa rānei kāore koe e whakamahi hohe ana. Ka rere tonu te waehere kāore i te hohe ina taea te tae atu. - Tirotirohia ngā kōnae kāore e kapi i te matawai: `.htaccess`, `wp-config.php`, me ngā mea kei tō kōpaki tukuake ehara i te whakaahua. - Tirohia ngā mahi kua whakaritea i te ripa **Ngā Mahi Cron** o te pae mō ngā mahi kāore koe i waihanga. - Tirohia te pātengi raraunga mō ngā ihirangi kua werohia, otirā i ngā kōwhiringa me ngā ihirangi pou. ## Hīkoi 4: Hurihia ia Taipitopito Takiuru Whakaarohia kua tangohia ngā mea katoa i taea e te pae te tae atu. - **Ngā kupuhipa kaiwhakahaere WordPress.** Tautuhia anōtia ia kupuhipa mai i te ripa **WordPress** o te pae, ākina ia kaiwhakamahi kia takiputa kia mutu ai te mahi a ngā pihikete wātū kua tāhaetia, ā, mukua ngā kupuhipa taupānga kāore koe i waihanga. Tirohia [Te Tautuhi Anō i te Kupuhipa WordPress](https://support.kapsulehost.com/mi-nz/wordpress-reset-password). - **Ngā pūkete kaiwhakahaere tauhou.** Mukua, ā, whakahekea ngā pūkete kāore e hiahia ana ki ngā mana kaiwhakahaere. - **Ngā taipitopito takiuru pātengi raraunga**, i te ripa **Pātengi Raraunga** o te pae. - **Ngā pūkete SFTP** i te ripa **SFTP** o te pae. Mā te muku i tētahi ka whakamutua ōna wātū tuwhera. - **Ngā kī SSH** i te ripa **Urunga SSH** o te pae. Tangohia ngā kī kāore koe e mōhio ana. - **Tō kupuhipa KapsuleHost**, ā, whakakorea ngā kī API kāore koe i waihanga. Tirohia [Ngā Kī API me te Urunga Kaiwhakawhanake](https://support.kapsulehost.com/mi-nz/developer-api-access). ## Hīkoi 5: Whakahokia Mai, Whakapakarihia Hoki Ina tino mōhio koe kua mā te pae, whakawetohia te tiaki kupuhipa, ā, tukuna anō te ao kia uru mai. Kātahi ka katia te kuaha i tuwhera: - **Whakahōutia tonutia ngā mea katoa.** Tirohia [Te Whakahōu Tonu i a WordPress](https://support.kapsulehost.com/mi-nz/wordpress-updates) me [Te Whakahaere Mono](https://support.kapsulehost.com/mi-nz/wordpress-plugins). - **Whakakāngia ngā whakamarutanga haumaru** i te ripa **Haumaru** o te pae: te whakamarutanga riri-mārō, te tātari whenua, me te rārangi ārai IP. - **Whakahohea te whakamotuhēhēnga rua-wāhanga** i tō pūkete KapsuleHost me ngā pūkete kaiwhakahaere ake o te pae. - **Tangohia he tārua hōu** o te pae e mōhiotia ana he pai. Tirohia [Te Tango Tārua](https://support.kapsulehost.com/mi-nz/taking-a-backup). - **Whakaarohia te pupuri tārua whakaroa**, kia taea tonu te whakaora mai i tētahi whakaekenga kāore koe i kite mō ngā wiki maha. ## Āhea Whakauru ai i te Tautoko [Whakatuwherahia he tīkiti tautoko](https://support.kapsulehost.com/mi-nz/opening-a-support-ticket) mēnā e pā ana tētahi o ēnei: - I uru mai te whakaekenga mā tō pūkete KapsuleHost, kaua mā te pae. - Kei te tuku pāme tō pae, kua pāngia rānei tō ingoa pai tuku īmēra. - Kāore he tārua whaihua āu, ā, kāore e taea e koe te whakamā i te pae. - Kua whakatārewatia tō pūkete, tō pae rānei. Tirohia [He aha i whakatārewatia ai tō pūkete](https://support.kapsulehost.com/mi-nz/account-suspended). - E whakapono ana koe kei te whakaeke te pae o tētahi atu kiritaki i tōu. Tirohia [Te Pūrongo i te Tūkino](https://support.kapsulehost.com/mi-nz/reporting-abuse). Tāpirihia ngā mea i kitea e koe, te wā i kite tuatahi ai koe, me ngā mea kua hurihia kētia e koe. Ko te nui ake o tō ake tūhuratanga ka taea e koe te tiritiri, ko te tere ake o te whakautu. ## Te Rapu Rongoā **Kei te whakatūpato tonu ngā pūkaha rapu mō te pae.** Tonoa he arotake mā ā rātou ake taputapu kaiwhakahaere paetukutuku ina tino mā te pae. Kei waho tērā i tō mātou mana. **I hoki mai i muri i taku horoi.** I hapa i a koe tētahi kuaha muri, kei te mana tonu rānei tētahi taipitopito takiuru kāore koe i huri. Whakaorangia kē mai i tētahi tārua mā, ā, hurihia ia taipitopito takiuru i te Hīkoi 4. **E kī ana te matawai he mā, engari e mārama ana kua whakaekehia te pae.** Ka hopukina e te matawai kōnae ngā waehere kino e mōhiotia ana, kaua ngā rekoata pātengi raraunga kua werohia. Whakatairitea ki tētahi tārua, ā, tirohia te pātengi raraunga. **Kāore e taea e au te uru atu hei whakatika.** Whakamahia te SFTP, te SSH rānei, kaua te takiuru ake o te taupānga, tērā pea kua hurihia e te kaiwhakaeke. Tirohia [Te Urunga SFTP](https://support.kapsulehost.com/mi-nz/sftp-access) me [Te Kaiwhakahaere Kōnae](https://support.kapsulehost.com/mi-nz/file-manager).