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Getting Started with KapsuleHost

Welcome to KapsuleHost. This guide walks you through everything you need to do after signing up, from your first login to having a live website and working email address. The whole process takes…

Installing WordPress

WordPress is the most widely used website platform in the world, and KapsuleHost makes installation automatic. This guide covers two installation paths, how to manage your credentials, accessing the…

Setting Up Your Email Mailbox

This guide walks through creating a mailbox at your domain, from prerequisites to sending your first test email. It also covers how MX records work, what to do if your domain uses external…

Connecting via SFTP: FileZilla, Cyberduck, and Command Line

SFTP (Secure File Transfer Protocol) gives you direct access to your site's files on the server. This guide covers everything you need to connect successfully, from finding your credentials to…

SSL Certificates and HTTPS

This article explains what SSL is in plain language, how KapsuleHost handles SSL automatically for your sites, and what to do if something goes wrong with your certificate.

My Website Is Not Loading: Diagnostic Checklist

Work through these steps in order. Each step either identifies the cause or rules it out. Most issues are resolved by step 5.