Setting Up Email Forwarding

Email forwarding lets you receive emails sent to your KapsuleHost address (for example, hello@yourdomain.com) directly in another inbox, such as Gmail or Outlook. Forwarded emails arrive in your external inbox automatically.

When to Use Forwarding

Forwarding is useful when you:

• Want to receive business email in your personal inbox without managing a separate account
• Are setting up a role address (like info@ or support@) that should land in an existing mailbox (see also Email Aliases)
• Need a simple, low-maintenance email solution

If you want a full-featured mailbox with storage, see Setting Up Your Mailbox instead.

Creating an Email Forwarder in KPanel

Email forwarders are managed on the Email > Forwarders page, not within an individual mailbox.

1. Log in to KPanel at kpanel.kapsulehost.com
2. Navigate to Email in the left sidebar
3. Click Forwarders
4. Click Create forwarder
5. Enter the source address (for example, hello@yourdomain.com)
6. Enter the destination address to forward to
7. Click Save

Forwarding takes effect immediately.

Testing Your Forward

After setting up forwarding, send a test email to the source address from an unrelated account. It should arrive in the destination inbox within a minute or two. If it does not, see Troubleshooting Email Not Arriving.

Removing a Forwarder

To delete a forwarder:

1. Go to Email > Forwarders in KPanel
2. Find the forwarder and click Delete
3. Confirm removal