He mea whakahirahira kia mahia ēnei kaupae kia tika te raupapa. Ka tautuhia e ia kaupae te take, ka whakakore rānei. Ko te nuinga o ngā raru ka whakatikaina i te kaupae 5.
Kaupae 1: Me Tirotiro Mēnā Ko Koe Anake
I mua i te whakatikatika i tō pae tukutuku, tō tūmau rānei, me whakaū tuatahi ehara i te raru ā-rohe nō tō pūrere, nō tō whatunga rānei.
Me pēhea te tirotiro:
- Toro atu ki downforeveryoneorjustme.com ka whakauru ai i tō rorohiko ingoa. Mēnā e kī ana kei te oma te pae, kei a koe te take.
- Hurihia tō waea mai i te WiFi ki ngā raraunga pūkoro ka ngana ai ki te uta i te pae. Mēnā ka uta mā ngā raraunga pūkoro, kei tō whatunga ā-rohe, tō pūtake WiFi rānei te take.
- Tonoa tētahi atu tangata (i tētahi atu wāhi) kia ngana ki te uta i tō pae.
Mēnā ko koe anake: Horoia tō pūmahara DNS (tirohia te Kaupae 3), tīmata anō tō pūtake, ngana rānei mai i tētahi atu whatunga.
Mēnā kua horo mō te katoa: Haere tonu ki te Kaupae 2.
Kaupae 2: Tirohia KPanel mō ngā Whakatūpato, Pānui Tiaki Rānei
Takiuru ki KPanel i kpanel.kapsulehost.com ka tirohia ai ngā pānui kei runga ake o te papa mata.
Ka whakaatu a KapsuleHost i ngā whakatūpato mō:
- Ngā wā tiaki kua whakaritea e pā ana ki tō tūmau.
- Ngā raru ōrau e tirotirohia ana e te rōpū tautoko.
- Ngā pānui e pā pū ana ki tō pūkete, ki tō pae rānei.
Mēnā he raru ōrau kei te tū, kua tīmata kē te rōpū tautoko ki te mahi. Ka taea e koe te mātaki i ngā whakahōutanga tūnga i roto i KPanel.
Mēnā kāore he whakatūpato: Haere tonu ki te Kaupae 3.
Kaupae 3: Horoia Tō Pūmahara Pūtirotiro ka Ngana ai ki te Whakahou Pakeke
Ka toe tonu pea tētahi putanga pūmahara o tētahi whārangi pakaru, he whakahuringa huarahi kua pau te wā, he hapa SSL tawhito rānei, ahakoa kua whakatikaina kē te take tūāpapa.
Whakahou pakeke (ka horoia te pūmahara mō te whārangi o nāianei):
- Windows/Linux:
Ctrl + Shift + R - Mac:
Cmd + Shift + R
Whakamātauhia tētahi matapihi tūmataiti/incognito:
Ka wareware te tirotiro tūmataiti ki ngā raraunga pūmahara me ngā kuki katoa. Pāwhiritia Ctrl + Shift + N (Windows) Cmd + Shift + N rānei (Mac) i Chrome, Ctrl + Shift + P rānei i Firefox.
Horoia ngā pūmahara pūtirotiro katoa:
- Chrome: Settings > Privacy and Security > Clear browsing data > Cached images and files.
- Firefox: Settings > Privacy and Security > Cookies and Site Data > Clear Data.
- Safari: Develop > Empty Caches (whakahohea te tahua Develop i roto i Safari > Settings > Advanced i mua).
Mēnā ka whakatikaina e te horoi pūmahara: Kei te mahi te pae. Kāore he mahi anō e hiahiatia ana.
Mēnā kāore anō te pae kia uta: Haere tonu ki te Kaupae 4.
Kaupae 4: Tirohia Te Tūnga o Tō Rorohiko Ingoa i KPanel
Mā tētahi rorohiko ingoa kua pau te wā, kua hapa rānei te whirihoranga e kore ai e taea tō pae te toro atu.
- Haere ki KPanel > Domains.
- Kimihia tō rorohiko ingoa i te rārangi.
- Tirohia tōna tūnga. Me whakaatu te rorohiko ingoa he Active. Mēnā e whakaatu ana he Expired, he Suspended, he Pending Renewal rānei, koirā tō take.
Mēnā kua pau te wā o te rorohiko ingoa: Whakahoutia i KPanel > Domains. Ka taea e te horapa DNS whai muri i te whakahou te tae ki te rua, toru hāora rānei.
Mēnā e whakaatu ana he Active te rorohiko ingoa: Haere tonu ki te Kaupae 5.
Kaupae 5: Tirohia Te Whirihoranga DNS
Me tohu tō rorohiko ingoa ki ngā tūmau ingoa a KapsuleHost kia whakataungia ai tō pae. Ka taea e te horapa whai muri i tētahi whakarerekētanga DNS te tae ki te 48 hāora, engari he tere ake i te nuinga o te wā.
Tirohia te wāhi e tohu ana tō rorohiko ingoa:
Whakamahia tētahi taputapu pērā i dnschecker.org, whatsmydns.net rānei ka whakauru ai i tō rorohiko ingoa hei tirotiro i ōna tūmau ingoa.
Me whakaatu tō rorohiko ingoa i ngā tūmau ingoa a KapsuleHost. Mēnā e whakaatu ana i ngā tūmau ingoa nō tētahi kaiwhakarato kē, kāore te rorohiko ingoa i te tohu ki KapsuleHost.
I roto i KPanel > Domains, whakaūtia:
- Kei te rārangi, kei te oma hoki te rorohiko ingoa.
- Kei te tika ngā pūkete DNS (otirā te pūkete A e tohu ana ki te IP o tō tūmau).
Mēnā kāore e tika ana ngā tūmau ingoa: Whakahoutia i tō kaiwhakarēhita rorohiko ingoa kia tohu ki ngā tūmau ingoa a KapsuleHost. Ka tae te horapa ki te 48 hāora.
Mēnā e tika ana ngā tūmau ingoa engari kāore anō te pae kia uta: Haere tonu ki te Kaupae 6.
Kaupae 6: Tirohia Te Tūnga o Tō Tiwhikete SSL
Mēnā kua pau te wā o tō tiwhikete SSL, kāore rānei i angitu te whakahou, ka ārai ngā pūtirotiro i te pae mā tētahi whakatūpato haumarutanga, kaua e utaina. Ka kite ngā manuhiri i ngā hapa pērā i te "Your connection is not private" me te "ERR_CERT_COMMON_NAME_INVALID".
- Haere ki KPanel > Websites > [tō pae].
- Tirohia tētahi tohu tūnga SSL, HTTPS rānei.
- Mēnā e whakaatu ana te tiwhikete SSL he Expired, he Invalid, he Failed rānei, koirā tō take.
Hei tuku anō i te tiwhikete, pāwhiritia Renew SSL, Reissue Certificate rānei i KPanel. Ka oti te tuku tiwhikete i roto i te 1 ki te 2 meneti.
Ka taea noa te tuku tiwhikete SSL ina tika te tohu DNS ki ngā tūmau a KapsuleHost. Mēnā i kitea tētahi raru DNS i te Kaupae 5, whakatikaina tērā i mua, kātahi ka tuku anō i te tiwhikete SSL.
Mēnā he pai te āhua o te SSL: Haere tonu ki te Kaupae 7.
Kaupae 7: Tirohia Te Tūnga o Tō Pae i KPanel
- Haere ki KPanel > Websites.
- Kimihia tō pae i te rārangi ka tirohia ai tōna tohu tūnga.
- Me whakaatu te pae he Running, he Active rānei. Mēnā e whakaatu ana he Stopped, he Suspended rānei, he tohu hapa rānei, pāwhiritia te pae mō ngā taipitopito.
Mēnā kua mutu te pae, tērā pea ka taea e koe te tīmata anō i roto tonu i KPanel. Mēnā kua aukatia nā te take utu, haere ki KPanel > Billing ki te whakatika i te utu.
Mēnā e whakaatu ana e oma ana te pae engari kāore anō kia uta: Haere tonu ki te Kaupae 8.
Kaupae 8: Tirohia Mō Tētahi Whakarerekētanga Hou
Whakaarohia te whakarerekētanga whakamutunga i mahia ki te pae. Ko tētahi whakahoutanga pakaru tētahi o ngā take matua e horo ai tētahi pae.
Ngā take noa:
- He whakahoutanga maramara, kaupapa WordPress rānei.
- He whakarerekētanga putanga PHP.
- He whakatikatika waehere ā-ringa.
- He whakarerekētanga pātengi raraunga.
- He whakaurunga maramara hou.
Mēnā nā tētahi whakarerekētanga hou tēnei raru: Whakahokia mai i te tāpiritanga haumaru i mahia e koe i mua i te whakarerekētanga. Tirohia Te Whakahoki i Tō Pae mai i te Tāpiritanga Haumaru.
Mēnā i whakarerekētia e koe te putanga PHP: Haere ki KPanel > Websites > [pae] > Settings > PHP ka whakahoki ai ki te putanga o mua. Ka whai mana tonu tēnei.
Mēnā kāore koe i te mōhio he aha i whakarerekētia: Haere tonu ki te Kaupae 9.
Kaupae 9: Tirohia Ngā Pūrongo Pae mō Ngā Hapa PHP, Taupānga Rānei
Ka tuhia ngā hapa taumata-taupānga (ngā hapa mōrearea PHP, ngā rahunga hononga pātengi raraunga, ngā taurangi taiao kua hē te whirihoranga) ki ngā pūrongo o tō pae.
- Haere ki KPanel > Websites > [tō pae].
- Pāwhiritia te ripa Ngā Tūātea.
- Tirohia ngā urunga hapa hou. Ko ngā hapa mōrearea PHP, he nuinga, kei roto he ingoa kōnae me tētahi tau rārangi, e tautuhi ana i te maramara, i te waehere rānei kei te hapa.
Ngā hapa pūrongo noa me ō rātou tikanga:
| Hapa | Take Māharahara |
|---|---|
Fatal error: Call to undefined function | Kāore e hāngai ana te waehere maramara, kaupapa rānei ki te putanga PHP o nāianei |
Access denied for user ... to database | He hē ngā kaupapa whakaū pātengi raraunga, kāore rānei e wātea ana te pātengi raraunga |
Maximum execution time exceeded | Kei te tārewa tētahi tukanga, he maha nō tētahi maramara e whai ana i tētahi karanga API o waho pōturi |
No space left on device | Kua eke te rōpū rokiroki |
syntax error | He raru wetereo kei tētahi kōnae waehere, he maha nō tētahi whakatikatika ā-ringa |
Mēnā ka kite koe i tētahi hapa e pā ana ki te rokiroki, haere ki KPanel > Websites > [tō pae] ka tirohia ai te huhua rokiroki i tōna Tirohanga. Mā te horoi i ngā kōnae pūmahara, te tango rānei i ngā tukunga kāre e whakamahia ana, ka wātea tere ake te wāhi rokiroki.
Kāore Anō I Whakatikaina? Whakapā Atu ki te Tautoko
Mēnā kua oti i a koe ngā kaupae 9 katoa, ā, kāore tonu te pae e uta ana, whakapā atu ki te tautoko me ēnei pārongo. Mā te nui ake o ngā taipitopito e hoatu ana e koe, ka tere ake te tātari i te raru:
- Tō ingoa rorohiko
- Te karere hapa tika (tārua te kuputuhi, tango whakaahua rānei)
- Tāu e kite ana i ia kaupae i oti i a koe i runga ake nei
- Nō āhea i tīmata ai te raru (he pai ake mēnā he tino tika)
- Ngā whakarerekētanga i mahia i te wā tata ki te tīmatanga o te raru
- Tō wāhitau IP (toro atu ki whatismyip.com ki te kimi i tēnā)
Whakapā atu ki te tautoko mā support@kapsulehost.com, wātea rānei tētahi tiikiti i KPanel > Support > New Ticket.