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Site Domains Tab

The Domains tab is where you attach domain names to a site, decide which one is the primary URL, and check whether DNS has caught up yet. A site can carry several domains at once, with one of them…

Adding and Connecting Your Domain

Your domain is the address people use to find your website. This guide covers two scenarios: registering a brand new domain through KapsuleHost, and connecting a domain you already own at another…

Subdomains and Parked Domains

A subdomain is just a DNS record under your domain, and a parked domain is one you own but are not hosting a site on, and KPanel handles both from the domain page without any separate product to buy.

Updating Your Domain Contact Details

Every domain registration carries a registrant contact record, the registry requires it to be accurate, and KPanel lets you edit it from the domain's Overview tab.

Looking Up Domain Registration Details

KPanel has a WHOIS lookup that tells you whether a domain is registered, who holds it, when it expires, and which nameservers it uses, and it works for any domain, not just the ones on your account.

Domain Renewal, Expiry and Recovery

A domain is a lease rather than a purchase, and letting it lapse takes your website and your email down together, so this article covers how renewal works at KapsuleHost, what the panel tells you…

Registering and Managing .nz Domains

New Zealand's .nz namespace runs on its own registry rules, and several of them differ enough from .com that the KPanel controls you expect to see are deliberately absent on a .nz domain.

Transferring a Domain to KapsuleHost

Transferring your domain to KapsuleHost brings your domain registration and hosting under one roof, making it easier to manage DNS, renewals, and email. For most domains the process takes five to…

Transferring Your Domain to Another Registrar

You can move any domain registered with KapsuleHost to another registrar whenever you want, and the auth code you need to do it is one button away in KPanel.

Changing Nameservers to Point Your Domain to KapsuleHost

Updating your nameservers is the most important step in connecting an existing domain to KapsuleHost. This guide covers what nameservers do, KapsuleHost's nameserver addresses, how to make the…

Pointing Your Domain Email to KapsuleHost

MX (Mail Exchanger) records tell the internet which mail server handles email for your domain. If you want to use KapsuleHost mailboxes for your domain, you need to ensure your domain's MX records…

Getting Your Domain Auth Code

An auth code is the password that proves you control a domain, and every transfer between registrars needs one, so knowing where to get yours and what to do when it is rejected saves most of the…

Domains: Where to Start

Everything you can do with a domain name at KapsuleHost, and which guide to read for each job.

Domain Verification Records

How to prove you own a domain, whether the service asking is KapsuleHost, Google, Microsoft or anyone else, and how to add the record in KPanel.

Pointing Your Domain to Your Website

By default, your KapsuleHost website is accessible at a temporary subdomain. To make it available at your own domain (for example, www.yourdomain.com), you need to add the domain in KPanel and…

Enabling DNSSEC for Your Domain

DNSSEC signs your DNS zone cryptographically so that resolvers can prove an answer really came from you, and KapsuleHost can turn it on for any domain whose DNS we host.

Bulk Domain Search

Bulk search checks a whole list of domain names at once and puts everything available into your cart in a single action, which beats searching fifty names one at a time when you are choosing a brand…

WHOIS Privacy

WHOIS privacy replaces your personal contact details in the public domain registration record with a privacy service, and at KapsuleHost it is included free on every domain that supports it, with no…

Setting Up Your Email Mailbox

This guide walks through creating a mailbox at your domain, from prerequisites to sending your first test email. It also covers how MX records work, what to do if your domain uses external…

Why Are My Emails Going to Spam?

Mail from your domain landing in junk folders is almost always an authentication problem or a reputation problem, and KPanel can diagnose and fix most of the authentication half for you in a few…

Glue Records and Custom Nameservers

Glue records solve one specific circular-lookup problem in DNS, and because KapsuleHost's nameservers live on domains of their own rather than on yours, almost nobody hosting with us ever needs one.

Site DNS Tab

The DNS tab shows the live DNS records for the domain attached to a site, so you can check what a name currently resolves to without leaving the site you are working on. It is a read-only view…

Leaving KapsuleHost: Taking Everything With You

This is the complete checklist for moving your websites, files, databases, mailboxes and domains to another provider, in the order that keeps all of it intact. Almost every route out is…

Catch-All Addresses

A catch-all delivers mail sent to any address at your domain into one mailbox, even when the address does not exist, so a message to saels@ instead of sales@ still reaches somebody instead of…

Getting Delisted From a Blocklist

If legitimate mail is being rejected outright rather than filed into junk folders, your domain or the address you send from may be listed on a blocklist, and this article shows you how to confirm…

Creating Your First Website

KPanel makes creating a website a short, guided process. This article walks you through every step: choosing a site type, assigning a domain, selecting your PHP version, and knowing what to expect…

Premium DNS

Premium DNS upgrades a single domain's zone to anycast resolution with health-checked failover, so visitors are answered from the nearest node and a dead origin is removed from DNS automatically.

Closing Your KapsuleHost Account

Closing an account is the end of a sequence, not a single button: services get cancelled, domains get moved or released, data gets exported, and only then does the account itself get closed.

Distribution Groups

A distribution group is one address at your domain that fans out to several people, so mail to an address like team@ or billing@ reaches everyone on the list without anybody having to remember who…

DNS Basics: A Records, MX, CNAME, and TXT Explained

DNS is one of those things that works invisibly when everything is correct, and becomes critical to understand when something is wrong. This article explains what DNS is, what each record type does…

Migrations: Moving to KapsuleHost

How to move an existing website, mailbox or domain to KapsuleHost, what the self-serve wizard does for you, and where the paid managed service fits.

Site Down: Matching What You See to the Cause

This is the cross-product triage tree for a site that will not load. KapsuleHost runs several products, and the fastest way to find the cause is not to guess which one is at fault, but to look…

Hosting Glossary: Every Term Explained

A plain-English dictionary of the hosting, DNS, email and infrastructure terms that appear across KapsuleHost and this help centre.

Email: Where to Start

How email at your own domain works on KapsuleHost, the difference between a mailbox and the four cheaper things that look like one, and which guide to read for each job.

Setting Up CNAME Records for Subdomains

A CNAME (Canonical Name) record maps one domain name to another. It is commonly used to point a subdomain to a third-party service, such as shop.yourdomain.com pointing to your Shopify store, or…

SPF, DKIM, and DMARC Explained

SPF, DKIM, and DMARC are three DNS-based email authentication standards that help protect your domain from being used in phishing attacks and improve the deliverability of your legitimate emails…

Enabling Kapsule CDN on Your Site

Kapsule CDN caches your site at the edge so visitors anywhere in the world are served from a nearby location instead of your origin server, and turning it on is a single toggle on the site you want…

Getting Started with KapsuleHost

Welcome to KapsuleHost. This guide walks you through everything you need to do after signing up, from your first login to having a live website and working email address. The whole process takes…

SSL Certificates and HTTPS

This article explains what SSL is in plain language, how KapsuleHost handles SSL automatically for your sites, and what to do if something goes wrong with your certificate.