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WordPress Admin Access and Credentials

This article covers everything related to getting into your WordPress admin panel: finding the login URL, recovering a forgotten password, getting back in after a lockout, managing admin users, and…

WordPress: Where to Start

What KapsuleHost does for a WordPress site, what you still do yourself, and which guide to read for each job.

Installing WordPress

WordPress is the most widely used website platform in the world, and KapsuleHost makes installation automatic. This guide covers two installation paths, how to manage your credentials, accessing the…

Fixing the WordPress White Screen of Death

The "white screen of death" is when your WordPress site displays a blank white page with no error message. It is one of the more frustrating WordPress issues because it gives no visible clue about…

Fixing WordPress Permalink and 404 Issues

If your WordPress pages are returning 404 errors when they should exist, or links within your site are broken after a migration or plugin change, the most common fix is to flush (regenerate) your…

Running a Search and Replace in Your WordPress Database

WordPress stores absolute URLs in dozens of database tables, so a domain change or an SSL move leaves old addresses scattered through posts, options and plugin settings: a search and replace is how…

Keeping WordPress Up to Date

Keeping WordPress core, your plugins, and your themes updated is the single most important thing you can do to keep your website secure. Outdated software is the leading cause of compromised…

Resetting a Lost WordPress Admin Password

If you cannot get into wp-admin, KPanel gives you three ways back in without touching the database by hand, and this guide covers each one, when to use it, and how to get in when your site cannot…

Increasing the WordPress Memory Limit

When WordPress or a plugin dies with a memory exhaustion error, the fix is to raise the PHP memory limit, and on KapsuleHost that is a dropdown in KPanel rather than a file edit. This guide covers…

Using WP-CLI on Your WordPress Site

KPanel includes a WP-CLI console that runs commands against your WordPress site from the browser, with no SSH client and no server login. This guide covers where to find it, exactly which commands…

WordPress Auto-Updates

Auto-updates keep WordPress core, plugins and themes current without you watching for release notes, and they do it safely: a full backup is taken before every update, the site is checked…

Installing and Managing WordPress Plugins

Plugins extend what WordPress can do, from contact forms and SEO tools to online stores and performance optimisation. This guide covers how to manage plugins effectively and safely on your…

Understanding .htaccess on KapsuleHost

KapsuleHost serves every website with a high performance web server that does not read .htaccess, so rules you add to that file have no effect: this guide explains what that means for a WordPress…

Setting Up WooCommerce on KapsuleHost

KapsuleHost has a dedicated WooCommerce site type that installs WordPress, WooCommerce and a set of New Zealand payment gateways for you, then adds store specific tools to the site menu. This guide…

Site Caching

Caching is the biggest single speed win available to a WordPress site: full-page caching serves finished HTML without running PHP at all, and object caching keeps database results in memory. This…

Changing Your PHP Version

PHP is the programming language that powers WordPress and most other web applications hosted on KapsuleHost. The version your site runs on affects both compatibility with plugins and themes, and…

Creating Your First Website

KPanel makes creating a website a short, guided process. This article walks you through every step: choosing a site type, assigning a domain, selecting your PHP version, and knowing what to expect…

Pro Services

Pro Services lets you hand a specific job to the engineers who run your hosting: migrations, WordPress work, DNS surgery, SEO, security audits and custom development, each priced before work begins…

Site Security

The Security page collects every protection for a single site in one view: certificate status, malware scanning, vulnerability reports, login hardening, country filtering, hotlink protection, and an…

Accessing Your Database With phpMyAdmin

Every KapsuleHost website with a database gets browser based database access through phpMyAdmin, opened with single sign-on so there is no second password to keep. This guide covers opening it…

Setting Up and Managing Cron Jobs

A cron job runs a command on a schedule, in the background, whether or not anyone is visiting your site. This guide covers adding one in KPanel, writing the schedule and the command correctly for…

Payment Gateways For a WooCommerce Store

The Payments tab lists the payment gateways available to your WooCommerce store, shows which are installed and which are switched on, and gives you one-click install and enable so you can go from a…

The Apps Catalogue

The Apps catalogue is a browsable library of web applications you can put on a site you already host with KapsuleHost, from WordPress and WooCommerce to wikis, analytics, file sync and automation…

Getting Started with KapsuleHost

Welcome to KapsuleHost. This guide walks you through everything you need to do after signing up, from your first login to having a live website and working email address. The whole process takes…

What to Do If Your Site Is Hacked

A compromised website needs three things in order: contain it, find out how they got in, then rebuild it clean. Doing those out of order is how sites get reinfected within a day.

Migrating a Website From cPanel to KapsuleHost

Most people move a site from cPanel without touching a file: KapsuleHost has a guided migration that copies your files and database for you while the old site stays live. This guide covers the three…

Site Slowness and Resource Limits

What your hosting plan actually limits, what happens when you reach each limit, and how to work out whether a slow site is a resource problem or a code problem.

PHP Extensions and Settings

Which PHP versions and extensions KapsuleHost web hosting provides, which settings you can change yourself, and why a change can take up to five minutes to appear.

HTTP Error Codes on KapsuleHost

What 403, 404, 500, 502, 503 and 504 actually mean on this platform, and the specific thing to do about each one.

Websites: Where to Start

How website hosting works at KapsuleHost, what lives on each tab of a site, and which guide to read for the job in front of you.

Site Activity Log

The Activity log is the per-site record of what has been done and by whom: every backup taken, PHP version changed, domain added, cache purged, SSH key installed and password reset, in one…

Fixing Mixed Content Warnings After Enabling HTTPS

When SSL is active but the browser padlock is missing, broken or showing a warning, the cause is almost always mixed content: the page itself is encrypted but something on it is still being fetched…

Site Settings

The Settings tab holds the small number of site-wide switches that do not belong to any other tab: whether HTTPS is forced, whether the site is showing a maintenance page, which file is served when…

Point-in-Time Recovery

Point-in-time recovery lets you rebuild your database as it was at a chosen minute, rather than only at the moment yesterday's backup ran. This guide covers what it does and does not cover, how to…

Site Performance and APM

Application Performance Monitoring tells you where your site's time actually goes: response time percentiles, the slowest URLs, the slowest database queries, and how hard PHP is working. This guide…

Kora Actions and Approvals

Kora answers questions and reads your account instantly, but anything that changes your account stops and asks you to type a confirmation phrase back before it runs.

Hosting Glossary: Every Term Explained

A plain-English dictionary of the hosting, DNS, email and infrastructure terms that appear across KapsuleHost and this help centre.

Kapsule Care for WooCommerce

Kapsule Care WooCommerce is a managed care plan built around the one thing a store cannot afford to have broken: the order flow, tested after every update.

Cloud Server Firewall and Security Management

Every KapsuleHost Server ships with a managed firewall that denies inbound traffic by default, plus brute-force protection, a web application firewall and automatic security patching, all controlled…

Accessing Your Website Error Logs

Error logs record problems that occur on your website, including PHP errors, failed database connections, and plugin issues. When something goes wrong on your site, the error log is often the…