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Getting Started with KapsuleHost
Welcome to KapsuleHost. This guide walks you through everything you need to do after signing up, from your first login to having a live website and working email address. The whole process takes…
AccountGetting Started With Kapsule Agents
This walkthrough takes you from opening Agents for the first time to a finished piece of work, covering the welcome questions, picking the right expert, the chat surface, and what happens when your…
DomainsDomains: Where to Start
Everything you can do with a domain name at KapsuleHost, and which guide to read for each job.
DomainsGetting Your Domain Auth Code
An auth code is the password that proves you control a domain, and every transfer between registrars needs one, so knowing where to get yours and what to do when it is rejected saves most of the…
AccountClosing Your KapsuleHost Account
Closing an account is the end of a sequence, not a single button: services get cancelled, domains get moved or released, data gets exported, and only then does the account itself get closed.
HostingSetting Up Your Care Plan
After you subscribe to Kapsule Care, a short onboarding form tells our team which site to manage, how to get access, and what to prioritise, so the first review starts on the right foot.
AccountKapsule Agents Overview
Kapsule Agents is a team of seven AI specialists inside KPanel that draft, plan and research for your business, and that can act on your KapsuleHost account once you confirm the change.
WebsitesWebsites: Where to Start
How website hosting works at KapsuleHost, what lives on each tab of a site, and which guide to read for the job in front of you.
WordPressWordPress: Where to Start
What KapsuleHost does for a WordPress site, what you still do yourself, and which guide to read for each job.
EmailEmail: Where to Start
How email at your own domain works on KapsuleHost, the difference between a mailbox and the four cheaper things that look like one, and which guide to read for each job.
SecuritySecurity: Where to Start
The security controls KapsuleHost gives you, the ones you have to switch on yourself, and what to do first if something has already gone wrong.
Billing & PlansReactivating Your Account
You want to come back, and the only question that matters is what is still recoverable, what is already gone, and what it costs to pick it up again. The answer depends entirely on how far down the…
WordPressResetting a Lost WordPress Admin Password
If you cannot get into wp-admin, KPanel gives you three ways back in without touching the database by hand, and this guide covers each one, when to use it, and how to get in when your site cannot…
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